Archive for ‘July, 2011

EGOS NEED PRUNING AT TIMES



Mark’s Daily Thought – Ideas from Mark Fritz to help you Get Ahead, Stay Ahead and Be Successful

Everyone likes the feeling of doing a great job, and getting the recognition for it. However, sometimes people begin to focus only on the recognition, and take their eye off what they did in order to get that recognition in the first place. Egos sometimes need a little pruning in order to keep people focused on the right things.

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EGOS NEEDS PRUNING AT TIMES

Mark’s Daily Thought – Ideas from Mark Fritz to help you Get Ahead, Stay Ahead and Be Successful

Everyone likes the feeling of doing a great job, and getting the recognition for it. However, sometimes people begin to focus only on the recognition, and take their eye off what they did in order to get that recognition in the first place. Egos sometimes need a little pruning in order to keep people focused on the right things.

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UNDERSTANDING YOUR OPTIONS

Mark’s Daily Thought – Ideas from Mark Fritz to help you Get Ahead, Stay Ahead and Be Successful

Life is all about our choices, and the people who make better choices are the ones who invest time in understanding all the options they have. When fully explore the options, it brings us more confidence in ultimate choice we make.

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The difference between metrics and analytics

Max Blumberg

Metrics
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Metrics are simply measurements, for example “Our average engagement level is 80%”, “Our average employee attrition is 30%”, “Our average performance level is 60%” and so on.

The problem with metrics is that they can’t tell you whether the number is “good” or “bad” for the organisation. For example, if someone says attrition 30%, that sounds bad. However, if those 30% are mainly low performers, that is probably a good thing. Another example: if average engagement is 80%, is that good or bad? Is it better than engagement of 70% and worse than 90%? You simply can’t say until you know for sure whether increased engagement leads to increased performance. For example at Friends Provident, we found that performance peaked when engagement was at 70%, but declined as it increased beyond this level. This may be because excessive engagement leads to exhaustion or because managers are willing to sacrifice high performance in the name of high engagement.

Either way, metrics in themselves don’t tell you what actions are needed to improve performance.

Analytics
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In HR terms, one could say that human capital analytics examine the effect of HR metrics on performance. In more general terms, analytics look for patterns of similarity between metrics e.g. do competency levels and retention levels increase at similar rates? Do competency levels and performance levels work together?

If analytics show that two metrics *do not* work together, it is pointless for the organisation to invest in one metrics in order to change the other. For example, if analytics shows no relationship between salary and retention rates, then it would be pointless investing in payroll changes. And it means the organisation must search for metrics that *do* have a relationship with retention. Yet it is amazing how many organisations invest millions in programmes to change some metric (engagement, retention, competencies) without first ensuring whether that metric really does have an impact on performance. This is usually money poured down the drain and are the expensive programmes one hears about that failed.

Bottom-line: Metrics are just measurements; analytics show the relationships between metrics and suggest what organisations can do to improve performance.

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Max Blumberg

A number of people suggest there is no difference between academic and organistional research and that conclusions from academia can be easily transported to organisations. I argue that this is untrue for the following reasons:

* In the academic world, we optimise the experimental environment to achieve MAXMINCON: MAXimise variance due to the independent variable(s), MINimise error variance, CONtrol nuisance variables and extraneous variance. But the real world is not some controllable experiment where one can reconfigure the client’s organisation to achieve MAXMINCON. Circumstances change half-way through an exercise (economy, new CEO, etc. – all these impact measurements and interventions).

* The sample sizes available in the real world are often too small to deliver the required power to draw the heady conclusions available in academic research (where we keep on building the sample size until it is large enough)

* Error variances are seldom normally distributed in the real world and are related. Most techniques learned in academic programmes are based on a General Linear Model which when applied in the real world lead to inflated alpha and beta errors – or in English, are often not valid. Different analytical techniques are required in the real world in order to deliver ‘evidence’.

* Conclusions gleaned from academic research are valid under the same controlled environment; making claims that they can be generalised to real world organisational environments is irresponsible. For example, if one finds in academic research that a given competency framework results in higher performance in an experimental group relative to a control group, one cannot simply sell this framework to every organisation claiming it will work as well. Workforces, cultures, regions and buiness units differ.

* In the academic world, even small effect sizes are acceptable as long as the result is significant (say p < .05). Say you find a correlation of r = .20 (p <.01) between engagement and performance. In the academic world, this is a publishable win even though only 4% of the variance in performance is explained by engagement. In the real world, are you really going to suggest to head of HR they should invest in an expensive engagement programme – knowing that engagement accounts for only 4% of performance? I often see this being done in the real world and it is at worst unethical and at best shows non-understanding of the difference between significance and effect size.

Bottom line: One needs to be extremely circumspect about claiming to deliver evidence-based I/O services in the real world.

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WHEN YOU BECOME SUCCESSFUL

Mark’s Daily Thought – Ideas from Mark Fritz to help you Get Ahead, Stay Ahead and Be Successful

People who become successful faster than others create the feeling of success by doing their preparation well. When you are prepared well, you boost your confidence to perform well "in the moment". It’s about creating the feeling of success that enables you to go make it happen.

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WHO YOU HANG AROUND WITH

Mark’s Daily Thought – Ideas from Mark Fritz to help you Get Ahead, Stay Ahead and Be Successful

Our thoughts drive our actions, and who we hang around with has an influence on our thinking. People often become successful faster, not because of their own original thinking, but because of the seeds of thoughts they gained from the people that they surrounded themselves with.

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ANCHORED IN A BELIEF

Mark’s Daily Thought – Ideas from Mark Fritz to help you Get Ahead, Stay Ahead and Be Successful

Look at your past successes, and you will see that all of them were anchored in a belief that enabled you to achieve them. Therefore, to increase the size of your successes, the first place to start is to increase the size of your beliefs. Remember, the size of your beliefs drive the size of your successes.

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Public Speaking – Trailer (HBO)

  • Tuesday Jul 26,2011 04:46 PM
  • By External Author
  • In Tips & Tricks

Watch the trailer for the HBO Documentary “Public Speaking” only on HBO. For more information, go to itsh.bo Watch HBO Documentary Films online at HBO GO® itsh.bo With HBO GO, you can watch every HBO Documentary Film on your iPad® (itsh.bo iPhone® (itsh.bo or Android™ (itsh.bo smartphone. Free with your HBO subscription through participating TV providers. Connect with HBO Docs on Facebook & Twitter: www.facebook.com www.twitter.com

PERSEVERE IN THE FACE OF OBSTACLES

Mark’s Daily Thought – Ideas from Mark Fritz to help you Get Ahead, Stay Ahead and Be Successful

In everything we set out to achieve, there will always be obstacles, and often the obstacles are proportion to the size of what we are aiming to achieve. The successful always persevere, and know that is always just "when", not "if", that they will achieve it.

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